Last Updated: March 10, 2026
1. Introduction
ByteMind SIA ("we," "our," or "us") operates the Norml mobile application (the "App") and the website at normlapp.com (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App or Website.
By using Norml, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
- Onboarding Data: Responses you provide during onboarding (e.g., what distracts you, when you struggle with focus, what you want to improve).
- Subscription Information: Purchase history and subscription status (processed via Apple and RevenueCat).
2.2 Automatically Collected Information
- Device Information: Device type, operating system, app version.
- Usage Data: App interactions, features used, and session duration.
3. How We Use Your Information
We use the collected information to:
- Provide and maintain the App.
- Process subscription payments.
- Personalize your experience based on your onboarding responses.
- Send important updates and notifications.
- Improve the App and develop new features.
- Comply with legal obligations.
4. Third-Party Services
4.1 RevenueCat
We use RevenueCat to manage subscriptions and in-app purchases. RevenueCat processes payment information and subscription data. RevenueCat's privacy policy: https://www.revenuecat.com/privacy
4.2 FlwKit
We use FlwKit (flwkit.com) to deliver and manage the onboarding flow in the App. Onboarding responses you provide may be processed through FlwKit's infrastructure.
5. Data Storage and Security
- Your data is stored securely using encryption where applicable.
- We implement security measures to protect your information.
- No method of transmission over the internet is 100% secure.
6. Data Retention
We retain your information as needed to provide services. To request deletion of your data, please contact us at the email address below.
7. Your Rights (GDPR)
If you are in the European Economic Area (EEA), you have:
- Right to Access: Request copies of your personal data.
- Right to Rectify: Request corrections to your personal data.
- Right to Erasure: Request deletion of your personal data.
- Right to Restrict Processing: Request restriction of your personal data.
- Right to Data Portability: Request your personal data in a machine-readable format.
- Right to Object: Object to processing of your personal data.
- Right to Withdraw Consent: Withdraw your consent to process your personal data.
To exercise your rights, please contact us at support@normlapp.com or info@bytemind.lv.
8. Data Transfer
Your information may be transferred to and maintained on servers located outside your country. By using the App, you consent to this transfer. We ensure appropriate safeguards are in place.
9. Children's Privacy
Norml is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, contact us.
10. Changes to This Privacy Policy
We may update this Privacy Policy. We will notify you of changes by posting the new policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@normlapp.com or info@bytemind.lv.